Manage your booking by phone:
UK & Europe(0044) 020-3564-6725
USA & Canada1 (888) 850-3958
Asia & China(00852) 3077-5530
Australia & New Zealand(0061) 02-8228-1535
Booking changes & cancellations:
Changes to your booking
Changes to your booking can be requested by phone or by using the link above. We will endeavour to meet your needs, but change requests are subject to availability at the property. If we can't honour your request, we will let you know as soon as possible by email.
Cancel your booking
If your plans change or stuff happens, we understand. You can cancel your booking easily, anytime. Cancellation is free except for no shows and cancellations made outside of the properties cancellation policy.
Frequently asked questions
Can I cancel my booking?
Yes, you can cancel your booking at any time. Please refer to your booking confirmation email, which contains a link to cancel your booking and informs you of the cancelation policy.
Can I cancel my booking free of charge?
If you booked with free cancelation, then yes. However, please refer to your booking confirmation email, which includes the cancelation policy for your booking and any costs you may incur if cancelling outside the booking conditions.
Can I change my booking?
Bookings can be changed subject to availability for your dates. Please refer to your booking confirmation email, where you can see a link to change your booking.
How do I contact Lodging World?
Guests are able to call regional call centers 24 hours a day, every day of the year. Customer services can handle any question about your booking or about a property. At busy times wait time can be longer, but we'll answer as soon as we can.
How can I discuss my property?
Most properties are operated through booking partners, and we have no control over live listings. If you're property is showing after you stopped advertising it, or is no longer required, please email us here.