The Swallows, Exmouth

Booking Terms

These Booking Terms apply to The Swallows Guest House ,our officers, employees and agents (‘We’/’Us’/’Our’) and the person or legal entity making the Booking or to whom We supply services in respect of the Booking (‘You/Your’). These Booking Terms are governed by English law and apply to all Bookings except where We agree in writing other terms. By making a Booking You are deemed to accept these Booking Terms.

Bookings
Bookings are made and a contract between You and Us comes into effect when We accept a reservation from You. We will accept a reservation when We have confirmed Your reservation and received full payment of the total price quoted from You.

You must be able to enter into a legally binding contract and be over 18yrs to make a Booking.

Bookings must be paid for using an acceptable and valid credit or debit card.

When a Booking is confirmed, a reservation number is given. This number must be retained for access to the Booking details if cancellation is necessary.

Prices
All published rates include VAT where applicable (and local taxes) at the current rate.

Rates are per room per night. If You have selected supplements they will be added to the total price of the Booking. Rates do not include other costs you may choose to incur during Your stay (unless otherwise stated).

Rates quoted are correct only for the specific number of guests, nights and dates shown. Should You change the number of guests, dates or room nights, then the rates are subject to change.

Availability
In the rare case that due to unforeseen circumstances we cannot deliver Your requested accommodation, You will be offered alternate accommodation or a full refund.



Arrival and departure
Check-in is from 14:00 to 19:00 (GMT). Check-in times outside of those specified must be confirmed with Us prior to arrival. Check-out is at 10:00 (GMT).If your arrival is early in the day and you prefer immediate access to your room, we recommend reserving for the prior night to guarantee immediate access. Similarly, for late departures, reserving an additional night will guarantee access until you leave The Swallows.

Cancellations
If You cancel Your Booking more than 96 hours before the scheduled check-in time on the date of arrival, a full refund of the amount paid will be processed to Your credit or debit card within 5 working days.

If You cancel Your Booking within 96 hours of the scheduled check-in time on the date of arrival, a charge equivalent to the total Booking price that includes any supplements selected by You will be levied.

To make a cancellation You must call us on 01395 263937 and quote Your reservation number, name and check-in date and have details of Your credit or debit card available.



Payment
The total price quoted for the Booking is payable and will be charged to Your credit or debit card at the time of Booking.

All additional goods and services purchased during your stay must be paid in full on presentation of invoice at check-out.

Conditions of stay
We have some standard rules that are designed to ensure that we comply with regulations relating to matters such as fire, health and safety, and to enhance the comfort and wellbeing of our guests. If you would like to check our conditions of stay please contact us.

We reserve the right to terminate Your Booking immediately without being
liable for any refund or compensation where You engage in unacceptable behaviour that causes a disturbance or nuisance to other guests.


Liability
Other than for death or personal injury caused by Our negligence or misrepresentation, Our total liability to You is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will We be responsible for any indirect or special damages.

We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond Our reasonable control.

You are responsible for any damage or loss caused to Us or Our property by Your act, omission, default or neglect and You agree to indemnify Us and to pay Us on demand the amount reasonably required to make good or remedy any such damage or loss.

For tailored directions, please contact The Swallows using the email form on the left and tell us if you are travelling by car or public transport. We will provide you with detailed directions to help you swiftly find The Swallows. You can view The Swallows on the Google map - click on the map tab above.

NEW! Street View
Now you can see The Swallows in real life. Simply open the map tab and use the new street map function which will show you what The Swallows looks like here in Exmouth England direct from the road. You can also see nearby places such as parking places, shops and restaurants local to The Swallows too.